Recycling Logistics Customer Service Representative, Conyers Georgia

Position Summary: This position will be focused on servicing the accounts and be responsible for providing logistics support. Essential Functions/Position Responsibilities: Interact with drivers and customers Determine appropriate trucks for back haul use Schedule loads with suppliers and provide appropriate release numbers to suppliers’ and transportation Confirm prior day pick-ups reschedule if necessary Respond to receiving inquiries and update system and suppliers Assist with inventory when required Coordinate monitor back-hauls via collaboration with local fleet Verify as well as validate light loads and document Investigate detentions complete supplier incident report Coordinate pickups communicate to mill buyer any action required Update freight rates on a weekly basis Work with events and collector organizations to ensure seamless execution of pick-ups and supplies deliveries, as well as provide support and guidance Generate reports, monitor performance, perform trend and data analysis Resolve invoice discrepancies and validate invoicing for related service providers Follow all company policies per Employee Handbook & Code of Conduct Follow all company safety guidelines. Performs other job-related duties as assigned Supervisory Responsibilities: None Hiring Requirements/Preferences: College degree or High School diploma with equivalent experience Minimum of 2 years relevant work experience in transportation and logistics Basic knowledge of manufacturing operations, recycling industry, and/or supply chain logistics preferred Highly organized and detail oriented with strong analytical capabilities Proficient with Microsoft Office Suite (Excel, Power Point, Access, Word) Bilingual in Spanish an asset Professional Attitude & conduct Multi-task, interpersonal communication, problem solving, and time management skills are needed. High degree of safety awareness and safety discipline Display a professional and courteous attitude to co-workers, supervisors and the general public at all times. Willing to travel and work away from home when and if required Be willing to work nights and weekends when necessary Strictly adhere to safety requirements and the policies and procedures as outlined in the Employee Handbook Have the willingness to work in a team environment and assist co–workers or supervisors with other duties as required Wear personal protective equipment (PPE) in designated operations and production areas as stated by PRATT Safety and OSHA Be at least age 18 years of age due to nature of working environment You will be expected to be flexible to the needs of our business, as we continually strive to meet and exceed the needs of our customers Random and Suspicion Drug tests are performed Please be aware that you must successfully complete a drug screen and background check in order to be hired into the Pratt Industries The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pratt Industries is an Equal Opportunity Employer who strives to provide an inclusive work environment that involves everyone and embraces the diverse talent of its people. Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. The ability to work a full shift, come to work on time, work overtime as needed and the ability to work according to the necessary schedule to meet job requirements with or without reasonable accommodation is an essential function of this position