First Assistant Treasurer Radio City

Who are we hiring? The First Assistant Treasurer is second in command of the box office operations on a daily basis. The First Assistant Treasurer assumes overall responsibility when the Head Treasurer is not onsite. This includes the creation and accuracy of event inventory in the ticket system, reconciliation of system activities and accountability of system revenue. When in charge the First Assistant Treasurer coordinates all box office activity and staffs the operation in conjunction with the workload and activities to be completed. In this capacity the First Assistant Treasurer will communicate with the Senior Director Ticket Operations and other internal and external clients as needed. Additionally, the First Assistant Treasurer will assist in managing the time and attendance of the staff. The First Assistant Treasurer is responsible for maintaining a capable and knowledgeable per diem staff of ticket sellers used to supplement the regular staff during peak periods. The First Assistant Treasurer position is covered by a collective bargaining agreement with the Treasurers and Ticket Sellers Union Local 751, IATSE. What will you do? Having new event inventory accurately built in the ticket system, checked and ready for sale as scheduled Coordination of event day activities in support of exemplary customer service Full Ticket System Accountability Compliance with all Policies and Procedures and internal audit controls Accurate event inventory creation Accurate and timely processing of group sales, house seat orders and seat releases. Accurate Will Call distribution Complete and accurate event settlement and support documentation. Accurate Ticket Sales in conjunction with transaction tender Accurate and timely processing of disabled customer ticketing Problem resolution. What do you need to succeed? Strong experience in all Ticketmaster Systems and Archtics Ticket selling, management, and customer service experience Must be familiar with the accounting process, record keeping requirements and internal controls Must be detail-oriented possessing excellent organizational skills and a high level of energy and commitment Willing to be a team player with the ability to multi-task in a high-volume, deadline-oriented environment Excellent written and verbal communication skills and have the ability to develop good working relationships internally and externally Must be computer proficient with working knowledge of Microsoft Office; Paymentech is a plus. Must be flexible to work evenings, weekends, and holidays as necessary. Must be receptive to working outside in inclement weather and extreme temperatures. Ability to work a flexible schedule including nights, have split days off, work weekends and holidays in a 24 X 7 environment. The Company requires that all individuals, subject to certain limited exceptions, be fully vaccinated against COVID-19. The Company will consider requests for reasonable accommodations regarding this requirement. Why is MSG for me? About Madison Square Garden Entertainment Corp. Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment. The Company presents or hosts a broad array of events in its diverse collection of venues: New York’s Madison Square Garden, Hulu Theater at Madison Square Garden, Radio City Music Hall and Beacon Theatre; and The Chicago Theatre. MSG Entertainment is also building a new state-of-the-art venue in Las Vegas, MSG Sphere at The Venetian. In addition, the Company features the original production – the Christmas Spectacular Starring the Radio City Rockettes – and through Boston Calling Events, produces the Boston Calling Music Festival. The Company’s two regional sports and entertainment networks, MSG Network and MSG+, deliver a wide range of live sports content and other programming. Also under the MSG Entertainment umbrella is Tao Group Hospitality, with entertainment dining and nightlife brands including: Tao, Marquee, Lavo, Beauty & Essex, Cathédrale, Hakkasan and Omnia. More information is available at www.msgentertainment.com. We invite you to create an exceptional career at MSG At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here. We value diversity and are looking for extraordinary employees of all backgrounds At MSG we value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required. LI-TP1