Linux Systems Administrator

Summary NJVC is seeking a Linux Systems Administrator to support a large enterprise IT contract for the DOD. Responsibilities Experience with interacting with customers to handle service inquiries and problems. Provide technical support, administration, and monitoring of Linux, Microsoft, and Mac systems within a VMware virtual environment. Provide support for the implementation, troubleshooting, and maintenance of IT systems. Distinguish isolated user problems from enterprise-wide application/system problems. Perform technical software configuration, rebooting, and other remedial actions on customer servers. Work in a team environment to ensure mission needs are met and ensure the functionality of the capabilities of customers. Provide systems and software operations and maintenance support in a large, multi-enclave enterprise environment. Interact with other administrators to handle service inquiries and problems. Analyze recurring problems and initiate solutions for preventing reoccurrence and analyze existing infrastructure for tuning/performance enhancements. Examine customer problems and suggest and implement appropriate corrective action to initiate a repair or return to service. Coordinate with customers and stakeholders to collect data, conduct analysis, develop, and implement solutions associated with incident tickets and requirements. Develop solutions to complex technical issues. Provide follow-up reports (technical findings, feedback, resolution steps taken) for Root Cause Analysis, engineering technical assessment, and process improvement initiatives. Support customer requirements in a 24/7/365 environment and be able to provide on-call support during outages occurring after hours. Update operations and monitoring documentation for 24/7/365 Operations Watch personnel. Other duties as asasigned. Qualifications Bachelor’s degree with 6+ years of prior relevant experience or a Master’s degree with 4+ years of prior relevant experience. Years of experience may be used in lieu of a degree Candidate must meet DoD 8570 IAT Level II certification requirements (Security+ CE, CCNA-Security, GSEC, or SSCP) Experience with Tier 2 system administration of server operating systems such as Linux (CentOS, RHEL, or Ubuntu) and Microsoft Server (2012 R2/2016) Experience with Scripting/Automation through Linux Shell scripts, PowerShell, PowerCLI, or other scripting languages Experience troubleshooting issues in a growing environment Experience with log reviews, incident analysis, and identification of issue trends Experience with server patch management methodologies Active TS/SCI Clearance The position requires a COVID vaccination or an approved accommodation/exemption for a disability/medical condition or religious belief Knowledge, Skills and Abilities: Foundational knowledge of AWS or Azure cloud services and the cloud ecosystem. Familiarity with Hyper-Converged Infrastructure (HCI) concepts and solutions such as Dell VXRail. Detail-oriented in order to capture customer inquiries appropriately. Ability to work independently and yet be effective within a team setting. Must be capable of managing multiple efforts with time-related constraints in a fast-paced contracting environment. Technical experience with administering Linux and Windows servers within a VMware virtual environment. Demonstrated ability to effectively communicate and collaborate with diverse internal and external stakeholder groups and individuals Friendly presence, helpful attitude, good interpersonal skills, and ability to work well with others. Excellent skills in Microsoft Word, Excel, and other Office applications. Proficient with Microsoft Office Applications, and experience working in a home office setting as well as the ability to train end users on frequently asked technical issues. Ability to provide technical assistance and support over the phone; good phone skills, professional demeanor, and previous customer service experience strongly desired. Good problem-solving skills; ability to visualize a problem/situation and think abstractly to solve it.
NJVC, LLC