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Field Sales Trainer (Remote)

United States , Fort Lauderdale • Posted: 2022-08-02 • 27 Views

Job Overview & Requirements

AutoNation Headquarters Position Summary:   This position will be a Field Sales Trainer will be part of a team focused on opening AutoNation preowned vehicle stores. This team is responsible for planning, implementing, and ensuring our Associates at new points are trained and ready to provide a peerless customer experience for every store opening, every time. The AutoNation USA Trainer is an individual contributor who is responsible for facilitating both virtual and in-person training with an emphasis in NEW store openings and sustainment training. On occasion, you may be tasked to provide training for our shared services center, OEM stores, and/or corporate employees. You will work with all levels of leadership and store personnel. What this means is that you will work with Sales Associates and entry level personnel up to and including General Managers with a focus on our preowned car stores. You will be the subject matter expert in the variable side of the business. This includes the AutoNation sales process for new and preowned cars and software programs including AN GPS (eLead CRM). You will be on the cutting edge of large-scale operational change programs representing the Corporate Learning & Development training team. Although you would be a member of the Corporate training team, this position requires you to work remotely from your home office when not traveling and opening a new store. Please note this position requires 75% or greater travel from coast to coast as you will not be assigned a specific market. Organizational Relationships: You will report directly to the Manager, AN USA Training Team You will work closely with: L&D Training Team Regional Training Managers (RTM) Regional Human Resource Associates Market and Store Leadership Retail Operations Development Managers (RODM) After-Sales Directors (ASD) Corporate Talent Development team Corporate ops leadership and market/store Subject Matter Experts (SMEs) Marketing team members responsible for your specific store opening(s) Job Responsibilities: Deliver virtual or in person training programs throughout AutoNation and AutoNation USA (preowned vehicles). Provide the AutoNation USA (preowned vehicles) sales process to Sales Associates, Sales Managers, and General Managers and ensure they are prepared and ready to go live when the store opens Work with Market and Store leadership to ensure sustained performance improvement of associates and management in stores. Organize, manage, and facilitate large-scale training events across AutoNation. Implement new operational programs in stores. Conduct follow-up on programs you facilitated and implemented to ensure performance improvement of associates and managers is sustained. Learn and demonstrate the skills and behaviors required for the programs that you will train and implement. In concert with your team’s Manager, work with the ASDs, RODMs, and RTMs to coordinate all elements of training rollout Participate in Train-the-Trainer programs to become competent in training new curriculum. Assess training effectiveness and provide feedback on the content and training materials as part of Learning & Development’s continuous improvement cycle. Track training, attendance, completion, and certification through AutoNation’s Learning Management System (LMS). Create and revise training and reference materials as necessary, in order to adapt to operational changes that occur Use MS Office 365 collaboration tools to effectively participate remotely in regular team meetings and frequent workshops. Participate in the team’s feedback program to provide effective feedback to store leadership, Associates and managers when in the field. Participate in the team’s feedback program to provide and receive effective feedback to and from your teammates. Manage travel expenses and submit expense reports in a timely manner. Continue development of self as a professional corporate trainer through attending online training opportunities, reading industry literature, and attending approved trainer development workshops. Your Additional Job responsibilities include: Providing periodic back-up to RTMs when workload dictates or in support of new RTM onboarding. Designing and developing training materials for workshops and rollouts. Minimum Qualifications: At least 3 years of experience in a learning and development capacity, or operational leadership role that included training as part of the job. Excellent oral, written, interpersonal communication and presentation skills are essential. Flexibility - comfortable working in a fast-paced, changing environment demonstrated through working on multiple projects at the same time within tight timelines Intermediate skills with general PC usage and applications Intermediate skills with MS Office applications Demonstrated experience in presenting to groups in a classroom environment and/or the virtual environment (e.g. Teams/Zoom/Webex/Adobe Connect) as well as a personal one on one training environment An understanding of automotive retail operations, both variable and fixed operations.  Preferred Qualifications: AutoNation and/or AutoNation USA experience is preferred eLead CRM experience is a plus Prior automotive experience a plus Certified Professional in Talent Development (CPTD) credentials (formerly CPLP) Learning design and development certifications Willing to take initiative, be a self-starter and thrive in taking a hands-on approach to challenging and sometimes ambiguous work. Bilingual Spanish and English preferred but not required Physical Requirements:           Requires extensive travel (75% +), which includes cross-country air travel, and long-term hotel stays. You must be able to lift 50 lbs. when traveling with training materials, technologies, and luggage. The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform job related tasks other than those specifically presented. Career path opportunities are dependent on business and staffing needs and the qualifications of internal and external candidates. Company Overview AutoNation, a provider of personalized transportation services, is driven by innovation and transformation. As one of America's most admired companies, AutoNation delivers a peerless Customer experience recognized by data-driven consumer insight leaders, Reputation and J.D. Power. Through its bold leadership and brand affinity, the AutoNation Brand is synonymous with
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Job Summary

Category Marketing
Country United States
City Fort Lauderdale
Employment Type Full Time
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