Senior Sales Engineer

Overview At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, Partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions. The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us! Responsibilities Your Impact: Performing technical pre-sales support activities in support of the company's products. Conducting online and in-person product demonstrations Answering technical questions from potential customers and channel partners. Maintaining and continually upgrades technical understanding of products and provides training to other team members where necessary. Advising sales in all technical pre-sales support functions, providing technical advice to sales and partners on the best solutions to fit customer requirements. Performing pre-sales technical support duties, including product configuration, and troubleshooting of customer issues. Performing training to different departments internally – sales, renewals, marketing Working closely with marketing to organize events. Working with Product Marketing and Management teams on product performance. Conveying customer feedback including feature requests and product issues to Product Management and Development teams. Presenting at partner events and trade shows. Travel up to 30% within region. Qualifications Your Experience: A strong mix of technical ability, sales and customer interaction skills are required. Exceptional oral and written communication and presentation skills are critical. Must have a curious mind, capable of figuring out complex topics. Possess a strong desire to work in a dynamic, fast paced sales organization Self-starter with strong interpersonal skills who is eager to learn and creative Ability to rapidly assimilate and distil complex topics in the form of a presentation Must be an expert in one or more areas of IT infrastructure or software Bachelor's degree in a relevant Business or Computing discipline or 6+ years’ experience in related field (Technology consulting, presales, network engineer, network administrator and systems, storage, virtualization/database admin or similar IT related job function) Experience in delivering technical training to pre-sales and or/sales staff internally and externally to partners and end users. Windows and/or Linux server experience – install or troubleshoot helpful. Experience working with languages such as Java, .NET, PHP, Python, Ruby, SQL, and JavaScript highly desirable. Experience with application performance monitoring technologies and/or experience with cloud-based technologies, AWS and Azure IaaS, PaaS, SaaS is a plus.