Enterprise Solutions Sales Engineer

Comcast Business offers technology solutions ranging from Ethernet, internet, and WiFi connectivity to voice, television, and managed Enterprise solutions to power businesses of all sizes to perform better. From small businesses to mid-market and large Enterprise organizations, Comcast Business serves business customers across the country. Powered by an advanced, Gig-speed network and backed by 24/7 technical support, Comcast Business is one of the largest contributors to the growth of Comcast Cable. The organization is the nation’s largest cable provider to small and mid-size businesses and has emerged as a force in the Enterprise market, recognized by leading industry associations as one of the fastest growing provider of Ethernet services. Job Summary Acts as the top technical resource in the Enterprise Solutions Sales Engineering organization, recognized as an industry leader inside and outside of Comcast. Responsible for developing solutions with Comcast's full suite of WAN and Managed Network Services focused on the Fortune 1000 clients. Technical lead on the account team responsible for understanding customer technical and business requirements. Develop proposal preparation support and technical presentations to customers. Work with strategic customers to build relationships and ensure the Comcast Sales and internal team understands the customer’s current network and provide a solution that meets or exceeds expectations. May work independently or as team lead on more complex projects. Provides mentoring and guidance to more junior team members. Often responsible for leading a team but does not directly manage people. Job Description Core Responsibilities Partner with the Account Management Team and Sales leadership in the development of the overall business strategy to acquire new customers. Contributes to costing and pricing of a solution. Develop solutions leveraging Managed Network Services portfolio including Managed Broadband, Managed Router, Managed WiFi, Managed Security (Hardware FW and Cloud UTM), Managed Voice, Software Defined Wide Area Network (SD-WAN), Secure Access Service Edge (SASE), Network as a Service (NaaS), Citizens Broadband Radio Service (5G CBRS), Video and Unified Communications. Assists Solutions Engineers and other employees outside of the organizations to solve complicated issues Contributes to the growth of the overall organization with training and thought leadership on a variety of topics Expert on industry trends and consultative to internal and external stakeholders Possess and maintains the business acumen to anticipate future trends, competitive landscape, understand how organizations generate profits and manages cost and translates market knowledge into business opportunities Recommends courses of action, technology, technical solutions, long term vision to meet the customer requirements Reviews Technology Solutions provided by third party vendors for acclimation into the Comcast Business product portfolio. Influence vendor roadmaps from customer feedback and discovery sessions Collaborates on presentations and justification for non-standard products and services Work closely with finance and understand the business model to creatively overcome capital requirements while meeting customer budgets Drive customer broadband aggregation solutions within Comcast presales process by clearly defining customer desired and minimum bandwidth requirements, customer preference for surveys, single vs. distributed billing, timelines, and type of detailed proposals Documents, via diagrams and writing, and presents the solution to the customer describing the benefits of the solution and build relationships with customers as a trusted advisor. Assist in the preparation of RFPs, designing cost-effective solutions plus solving configuration challenges through the standard or Individual Case Basis (ICB) process Collaborate with Network Engineering and Solutions Architecture, Product Management and Marketing teams to fully support the Presales Effectiveness of the Sales Engineering teams. Participate in strategic and tactical account planning Possess and maintain the business acumen to anticipate future trends, competitive landscape, understand how organizations generates profits and manages cost and translate market knowledge into business opportunities Review all technical aspects for quality of an opportunity documentation before the opportunity is accepted as sold. regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary. Other duties and responsibilities as assigned. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is an EOE/Veterans/Disabled/LGBT employer. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 7-10 Years Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.