CSD Administrator / Receptionist

<p>Hydrasun is a recognised market leader in the provision of integrated fluid transfer, power and control solutions. We are focused on supporting the energy transition through our work in the oil and gas, renewable energy, general industrial and marine industries worldwide.</p>

<p>We are recruiting for an <strong>Administrator/Receptionist</strong> to be the first point of contact within the Customer Service team.</p>

<p>You will be responsible for the provision of efficient and effective administrative support and for receiving and fielding incoming calls to the Customer Service department, setting the tone, leading by example and effectively managing call flow across the team by ensuring calls are directed to the appropriate Customer Service Advisor with a target of closing out every Customer request at the first opportunity.</p>

<p><strong><u>Essential Qualifications, Experience and Competencies</u></strong></p>

<ul>
<li>Experience gained in a busy office environment</li>
<li>Good Microsoft Word &amp; Excel skills</li>
<li>Proficient in administration</li>
<li>Excellent communication skills</li>
<li>Team Focused</li>
<li>Customer Focused</li>
<li>Drive &amp; Initiative</li>
<li>Ability to plan workload where demands are constantly changing</li>
<li>Computer Literate</li>
<li>Educated to National 4 or General Standard Grade level (or equivalent)</li>
</ul>

<p><strong><u>Desirable Qualifications, Experience and Competencies</u></strong></p>

<ul>
<li>Experience in a reception or customer-facing position</li>
<li>Educated to Higher Grade or HNC (or equivalent)</li>
</ul>

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