FRONT OFFICE EMPLYEE

<p><b>IRC220596 - FRONT OFFICE EMPLYEE </b><br />
<br />
At <b>Eni</b>, we are looking for a <b>Front Office Employee</b> within <b>Eni Benelux </b>in <b> The Netherlands, Rotterdam </b><b> . You </b> will be responsible for maintaining relationships with our clients, providing support to the Sales team in acquiring new customers and retaining existing ones. You will also play an important role in increasing Eni brand awareness in the geographic area covered by Eni Benelux.<br />
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<b>About Eni Benelux </b><br />
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Eni Benelux is a 100% subsidiary of the globally active Italian energy company Eni S.p.A. In 1978, the company commenced its activity in the Benelux under the brand name Agip. Eni Benelux is committed to the sales of a wide range of lubricants and specialties in the Netherlands, Belgium, Luxembourg, United Kingdom, Ireland, Norway, Finland, Sweden, Denmark and Iceland via wholesale trade and direct sales.<br />
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<b>As a member of </b> <b>the Commercial Team at Eni Benelux you will be responsible for</b>:</p>

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<ul>
<li>Executing the full sales process, including order-taking, credit checking, order-creation on SAP ERP and invoicing.</li>
<li>Maintaining customer prices and pricelist in and outside ERP system.</li>
<li>Supporting Sales representative in elaborating reports, preparing offers, and retrieving sales statistics.</li>
<li>Supporting Sales representative in drafting customer contracts (bonus, investment.), ensuring their data input on SAP.</li>
<li>Monitoring customer contracts (bonus/investment) throughout the year, providing inputs to Sales representative in case corrective actions would be necessary.</li>
<li>Ensuring a proper customer complaint management, coordinating actions with respective Sales representatives and Sales manager. Provide inputs aiming to improve customer satisfaction.</li>
<li>Maintain customer relationship by phone/e-mail, providing a quick (timely) feedback on inquiries.</li>
<li>Working in close collaboration with the relevant Sales representative(s) you maintain the commercial relationship with existing customers of Eni lubricants and special products, and realize prospection activities to support business development.</li>
</ul>

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<p><br />
<b>This is the opportunity for you if you have these skills and requirements </b> :</p>
</p>

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<ul>
<li>Completed (commercial) degree at MBO (Dutch system) or higher</li>
</ul>

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<ul>
<li>Previous working experience in the field</li>
<li>Good communication and negotiation skills</li>
<li>Sound knowledge of all MS-Office products (Word, Excel, Outlook)</li>
<li>Experience in working with ERP systems (SAP or similar) would be an advantage</li>
<li>Language skills: Dutch mother-tongue and English at intermediate level. Italian language at intermediate would be a plus.</li>
</ul>

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<p><br />
<b>Location: </b><br />
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The Netherlands, Rotterdam<br />
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<b>Contract type: </b><br />
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Fixed term contract<br />
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At Eni,<b> people are the key to our success</b>, which is why our values are focused on<b> diversity, and lifelong learning</b>.<br />
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Eni evaluates applications regardless of candidates&
39; personal and cultural characteristics or orientations. If your application is among those most in line with the required profile, you will be contacted to continue the selection process .<br />
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<b>Together we have greater energy. </b><br />
<br />

LI-EIRL</p>

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