Group Product Manager

ZS is a professional services firm that works side by side with companies to help develop and deliver products that drive customer value and company results. From R&D to portfolio strategy, customer insights, marketing and sales strategy, operations and technology, we leverage our deep industry expertise and leading-edge analytics to create solutions that work in the real world. Our most valuable asset is our people—a fact that’s reflected in our values-driven organization in which new perspectives are integral and new ideas are celebrated. ZSers are passionately committed to helping companies and their customers thrive in industries ranging from healthcare and life sciences, to high-tech, financial services, travel and transportation, and beyond. Position Overview We’re looking for a Group Product Manager for the ZS Connected Research Platform. ZS’s Connected Research enables a human-centric clinical trial digital experience for patients and clinical operations teams by empowering them with remote/decentralized trial capabilities. Our mission is to optimize the performance of clinical trials by harnessing the power of technology, data science, clinical expertise and prioritizing the human experience at the center of everything we do. In this role, you will lead the product management team to develop and execute on product strategy based on inputs from Competitive Insights, Customer Success and overall business strategy, including the design, validation and delivery of new features and services. You will collaborate with Sales, Marketing, User Experience and Engineering to deliver a high quality, end-to-end experience for all users, approaching problems with a customer-centric mindset. You will be accountable for the continuous delivery of business value and outcomes for implementations. You will own and maintain the product roadmap and will drive continuous innovation of our product management methodology. To be successful in this role, you must be passionate about Digital Health and thrive in an environment of ambiguity and enjoy the challenge of identifying and driving success where the path is unclear. You should be adept at understanding and orchestrating all components of an organization to align around the core product strategy. You will also coach, mentor, retain and develop a group of high performing Product Managers. Responsibilities Define and/or align ZS Connected Research’s vision, strategy and roadmap Inspire and lead a team of Product Managers to build world class products and facilitate their career growth Establish and extend effective team processes to transform vision and strategy into execution roadmaps with targeted outcomes. Understand the evolving market of competitive products to identify competitive benchmarks, unmet customer needs, and potential partners. Keep a pulse on the DCT market and customers to identify and drive development of new features and services Look around corners to reduce risk and to spot openings for innovation and transformational change. Create and regularly report to the leadership team on KPI dashboards; Formulate and execute a strategy for gathering, measuring, and visualizing KPIs Partner closely with key stakeholders in product, engineering, architecture, product marketing, strategic partnership team and data teams to set strategy, execution timeline, resource needs and communication plan for evolving revenue operations platform. Guide the team through operational aspects of product management including planning, setting up scalable processes, defining rules of engagement, and more Desired Skills and Experience Bachelor's Degree. Masters Degree highly desired or equivalent experience 5+ years of experience as a leader of product leaders or 10+ years of product management experience in B2B SaaS platform, including ownership of a portfolio of multiple products, cross-functional programs and being responsible for growing customer engagement A track record of building and scaling products, platform, tools and processes ideally within clinical trial operations Experience working in Agile/SCRUM environment High energy level, with strong facilitation, verbal/written communication skills Knowledge of Lean Startup concepts and techniques ZS is a global consulting firm. Fluency in English is required; additional fluency in at least one European or Asian language is desirable. Candidates must possess work authorization for their intended country of employment. An on-line application is required to be considered. ZS offers a competitive compensation package with salary and bonus incentives, complete medical/dental/life insurance programs and retirement savings benefits. We are an Equal Opportunity Employer. ZS is committed to providing and maintaining a safe workplace. You are required to have received or be willing to receive the COVID-19 vaccination by date of hire to be considered. Proof of vaccination will be required. Religious/medical exemptions can be requested on a limited basis upon hire. NO AGENCY CALLS, PLEASE.