Medical Sales & Services Administrator - Naas

Position: Sales & Services Administrator Location: Naas, Co. Kildare (Hybrid - 2 days in the office) Contract: Full time, Permanent Salary: €25,500 per annum, paid monthly Division: Medical Rentokil initial is an established global blue chip organisation, operating in nearly 70 countries for over 90 years. We have a number of businesses within Ireland, including Rentokil Pest Control, Initial Washrooms, Initial Medical and Ambius, all our divisions provide our customers with expert services in a host of different specialisms. We currently have a great opportunity for a Sales Administrator to be part of our team, this role would be a hybrid role (2 days in the office, 3 from home) and will be based within our head office in Naas. The purpose of this position is to fulfil duties requested by your immediate manager/supervisor as well as all Administration and Clerical duties required. Requirements To be considered for the Sales/Service Administration position you will ideally have the following; Essential Criteria: Previous experience in a similar role Proficient in MSOffice Suite Ability to work using own initiative with strong multitasking capabilities Highly organised with strong attention to detail and excellent administration, communication, and organisation skill Ability to maintain a high level of accuracy whilst meeting deadlines. Excellent communication skills both written and verbal as well as having the ability to deal with both internal and external stakeholders. Strong commitment to delivering customer excellence. Ability to train and support other administrators in the area of service. Responsibilities: First point of contact for any new or existing customers contacting the Initial Medical Division Handling queries and complaints via phone, email, and general correspondence In a timely manner Data entry/ Invoicing Logging calls to appropriate sales/service/credit control divisions. Help maximize service calls / solve any complaints and pass out any new sales calls to sales consultants. Proactively interact with management and branch personnel with regards to service and customer-related issues. Liaising with service controllers to update and close out service complaints sheets on a daily basis. Preparing reports when required in a clear and concise manner, containing all relevant information where appropriate. Close off any issues relating to service or sales at the end of each day. Covering for work colleagues who are absent from work eg. holidays, sickness etc. Attendance at the operational team meetings. Benefits What we offer in return, as well as joining a FTSE100, we also offer you: A competitive salary package Job stability Progression Opportunities Company pension Employee Assistance Program Cycle to Work Scheme If you would like the chance to work in this exciting role for an innovative company, please apply. For more information on the Rentokil Initial family, please call us on +353 45 850 710 or visit our website https://www.rentokil-initial.com/ Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data, view our privacy policy here.