Project Manager, Brightlayer Utilities Analytics

As an intelligent power management company, Eaton is fully engaged in our digital transformation to improve our internal business processes and to reach and serve our customers better and provide them with new value. We are reshaping the way we think and work – leveraging digital tools and technologies to accelerate our transformation and instilling a digital mindset from the ground up. We are eager and open to new ways of thinking, and we need your creativity, innovative ideas and expertise. We believe that diversity of thought, cultures and backgrounds is what contributes to our success. If you want to help shape the digital future of Eaton, join our team and make a real impact. Eaton’s Utilities Office is currently seeking a Project Manager, Brightlayer Utilities Analytics to join our team. This role can sit remotely within the United States. Position Overview: The Project Manager, Brightlayer Utilities Analytics is a newly created role for establishing Eaton’s Brightlayer Data Analytics in the Utilities marketplace. This is a customer-oriented, technical professional responsible for managing both new software development and customer deployments of Eaton’s digital solutions. The Project Manager will be heavily involved in the technical details of the solutions and the timelines of deliverables for development gates and customer orders. This position will work independently on daily tasks while leveraging and aligning global resources with centralized product management to develop a portfolio of solutions that meet the day-to-day needs of electric utilities through advanced data analytics. They will also be crucial in managing resources and timelines for smaller customer funded software development projects. The goal is to optimize internal coordination and efficiencies, create customer value, and establish a software order management experience that differentiates Eaton from our competitors as a preferred supplier. In this function you will: Manage software development orders to create value and improve the financial position for Eaton and our customers Assist the sales team in project definition, scope of work, and system acceptance test (SAT) criteria definition for new projects Organize and lead internal kickoff meetings with Field Sales, Offer Management, Software Engineering, and Deployment teams for new customer projects Manage projects for new Data Analytics packages spanning voice of customer collection, UI, data management/transfer, cloud architecture, emerging algorithms, and customer feedback Apply project management methodologies and strategies to support both the financial aspects and timeline of assigned projects Review project requirements, contracts, and order specifics during order hand-offs ensuring technical accuracy and mutual alignment Manage technical changes to the scope of work Leverage centralized resources within product management, software engineering, and customer support for the creation of documentation and analytics reporting packages Ensure that accurate information flows to and from customers in a proactive way for an exceptional customer experience Capture and document discrepancies and issues Manage new product development tracking and documentation per Eaton best practices, tools, and gate reviews Meet with lead Solution Architect and Utilities Sales Engineer to analyze and discuss project, including establishing fiscal base line, prior to order entry Conduct kickoff meeting with customer (as necessary) Work with Product Management for requirements and voice of the customer Work with Professional Services for project delivery Work with Software Engineering on custom development projects Resolve any issues with customers pertaining to changes, scheduling, delivery, etc. Drive customer projects to final approval and closure Provide specific lessons learned feedback to the appropriate teams and business leaders Why work at Eaton? We provide benefits that are industry competitive and focused on employee well-being. Listed below are programs that are offered globally, but program availabilities may vary by site. Flexible work options to help balance work/life demands (at participating Eaton sites) Healthcare/retirement savings programs Competitive compensation packages to reward skills and performance Tuition assistance or financial help for ongoing learning and development Health, Dental, Vision & Wellness programs Donation matching (U.S., Canada, Puerto Rico) When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger. Qualifications Required (Basic) Qualifications: Bachelor's Degree from an accredited institution. Minimum four (4) years of experience in managing software projects for a global company Must be able to work in the United States without corporate sponsorship now and within the future Preferred qualifications: Bachelor’s Degree in a STEM focus from an accredited institution Possess a PMP certification Experience using Jira for reviewing development progress on required needs Familiarity with Agile development methods and how they are used for development Familiarity with the technical considerations involved with cloud-based software deployments and IoT technologies Excellent judgement, time management and decision-making skills Familiar with emerging industry trends and implications on customers: grid optimization solutions, distribution automation, substation automation, distributed energy resources and energy storage solutions Position Criteria: Ability and willingness to travel up to 30% Proven experience working with stakeholders capturing product requirements and translating to Agile user stories Proven experience delivering software projects with resources located across multiple development teams Excellent judgement, time management and decision-making skills Excellent communication, presentation, interpersonal, and analytical abilities, including the ability to communicate complex concepts clearly across different audiences and at varying levels of the organization Eaton considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call 412-893-3600 or send an email to: [email protected] What you will get from us Eaton’s mission is to improve the quality of life and the environment through the use of power management technologies and services. We provide sustainable solutions that help our customers effectively manage electrical, hydraulic and mechanical power – more safely, more efficiently and more reliably. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. Eaton’s 2020 revenues were $17.9 billion, and we sell products to customers in more than 175 countries. We have approximately 85,000 employees. We make work exciting, engaging and meaningful for our employees through our dedication to tackling some of the toughest power management challenges on the planet and by never losing sight of what matters. Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We pledge to always foster a diverse and inclusive environment, including inclusion resource groups that bring together employees who share a common purpose, interest or background. In the past year, our company has received top employment recognition by the Human Rights Campaign and almost fifty percent of our Board of Directors represented diverse groups. When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger. We have demonstrated our passion for sustainability with the recent announcement of cutting carbon emissions from the company’s operations by at least 50 percent by 2030. We are ethical, passionate, accountable, efficient, transparent and committed to learning. We are confident we can deliver on our promise to improve the quality of life and the environment because of the attributes that our employees embody. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Job: Marketing Region: North America – US/Puerto Rico Organization: EPG EAS Electrical Automation Solutions Job Level: Team Leader/Supervisor Schedule: Full-time Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: Yes – Remote Does this position offer relocation?: No Travel: Yes, 25 % of the Time