L&D Design & Development Digital Senior Manager

<br>A career in Learning and Development, within Internal Firm Services, will provide you with the opportunity to contribute to the success of our people by developing quality and relevant learning initiatives that constantly improve the PwC experience. You’ll help us identify and source the best instructors, develop learning and performance improvement solutions across traditional and virtual classroom environments, and consult with other areas of the Firm to ensure our curriculums and initiatives support the PwC strategy.
As part of our Learning and Development Design and Curriculum team, you’ll help lead the design process for all PwC traditional classroom and technology enabled learning solutions. You’ll be working with subject matter specialists, programme directors/managers and project teams to strategise effective ways to educate and train our people on industry related materials.<br><br><p>To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.</p><p></p><p>As a Senior Manager, you&
39;ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:</p><p></p><ul><li>Encourage everyone to have a voice and invite opinion from all, including quieter members of the team.</li><li>Deal effectively with ambiguous and unstructured problems and situations.</li><li>Initiate open and candid coaching conversations at all levels.</li><li>Move easily between big picture thinking and managing relevant detail.</li><li>Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.</li><li>Contribute technical knowledge in area of specialism.</li><li>Contribute to an environment where people and technology thrive together to accomplish more than they could apart.</li><li>Navigate the complexities of cross-border and/or diverse teams and engagements.</li><li>Initiate and lead open conversations with teams, clients and stakeholders to build trust.</li><li>Uphold the firm&
39;s code of ethics and business conduct.</li></ul><p></p><p></p><p></p><br><br><p><b><u>Job Requirements and Preferences</u></b>:<br /><br /><b><u>Basic Qualifications</u></b>:<br /><br /><b>Minimum Degree Required</b>:<br />High School Diploma<br /><br /><b>Minimum Years of Experience</b>:<br />6 year(s)<br /><br /><b><u>Preferred Qualifications</u></b>:<br /><br /><b>Degree Preferred</b>:<br />Bachelor Degree<br /><br /><b>Preferred Knowledge/Skills</b>:</p><p>Demonstrates intimate knowledge and/or a proven record of success as a team leader in the following areas:</p><ul><li>Leading and managing an offshore model and process, while working and collaborating to maintain a global toolkit and global relationships;</li><li>Driving adult learning theory, digital production processes, and digital learning design/responsive design in both formal and informal learning environments and the linkage between design and learning evaluation/assessment;</li><li>Utilizing digital learning platforms, tools and systems, designing and leading for major educational technologies including mobile, micro- and nano-learning, simulations and branching eLearning, videos and animations, electronic performance support, etc., and the applicable development processes/timelines and appropriate uses of these technologies;</li><li>Highlighting knowledge of development tools (e.g. Gomo, Storyline, Adobe CC, video and audio production &amp; editing);</li><li>Following 503/508 Compliance requirements, technologies and design considerations for all modes of learning, and updating existing courseware to achieve compliance;</li><li>Understanding regulatory environments, NASBA CPE requirements, and compliance standards, and how they apply to digital delivery formats, including those applicable to Quality Assurance Standards (self studies, nano-learns, hybrid learning);</li><li>Showing versatility and flexibility to work efficiently across time zones and during off hours, when needed;</li><li>Demonstrating cultural sensitivity &amp; is nimble collaborating with offshore staff;</li><li>Utilizing advanced project management (agile &amp; waterfall), and instructional design skills across complex, high-impact projects;</li><li>Working in a software development and/or learning technology development environment;</li><li>Developing and managing project plans, while establishing digital learning solutions to meet business needs;</li><li>Leveraging demonstrated project management skills and simultaneously overseeing different projects and optimizing project resources with offshore &amp; onshore staff;</li><li>Linking digital design, responsive design, evaluation, learning assessment, and production management on complex projects;</li><li>Serving as internal and external thought leader in the effective use of learning technologies; </li><li>Identifying, adopting and applying innovative new approaches and platforms to learning programs;</li><li>Managing and maintaining the high quality of the L&amp;D Studio Digital Toolkits;</li><li>Delegating and driving accountability across a multi-staff level team and across multiple projects;</li><li>Consulting in highly ambiguous environments and collaborating through use of effective oral and written communication skills with offshore &amp; onshore staff; and,</li><li>Leading a team of creative professionals in the timely completion of assigned projects to established levels of quality, while driving accountability and providing coaching and guidance throughout.</li></ul><p>Demonstrates intimate abilities and/or a proven record of success in a professional services environment utilizing an array of digital skills to drive higher value, lower cost, and a tech-enabled learning experience, including:</p><ul><li>Using design thinking (including persona development, affinity mapping, journey mapping, and prototyping);</li><li>Using agile project management techniques (including sprint planning, backlog management and sprint review);</li><li>Maintaining knowledge of current and emerging learning technology trends and experience innovating with new learning technology tools;</li><li>Analyzing data and communicating data insights to drive decision making (leveraging market leading tools such as Alteryx, Tableau, etc.); and,</li><li>Leveraging the Google suite of tools to drive efficiency, productivity, and collaboration.</li></ul><br>At PwC, our work model includes three ways of working: virtual, in-person, and flex (a hybrid of in-person and virtual). Visit the following link to learn more: https://pwc.to/ways-we-work.<br><br>PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.<br><br>All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.<br><br>For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.<br><br>For positions in Colorado, visit the following link for information related to Colorado's Equal Pay for Equal Work Act: https://pwc.to/coloradoifsseniormanager. <span style='display:none'>355612 355612WD</span><br><br>
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