Services Specialist - Customer Service Management

<b>Services Specialist - Customer Service Management</b><br><br><b>Would you like the opportunity to work for an Oilfield Services Company?</b><br><br><b>Do you like working in collaborative teams and solving problems?</b><br><br><b>Be part of our Artificial Lift team!</b><br><br>As a Services Specialist - Customer Service Management, you will be responsible for all resources and logistics required to perform services and maintenance activities on customers' site/property.<br><br><b>Partner with the best</b><br><br>As a Services Specialist - Customer Service Management, you will contribute to the development of an operational year plan for own department activities of the team, as well as suggesting improvements in products, processes and procedures.<br><br>As a Services Specialist - Customer Service Management, you will be responsible for:<br><ul><li>Acting as the single point of contact to the customer for timely and satisfactory resolution of concerns covering a wide variety of support services offered for assigned region, product, or coverage area.<br></li><li>Establishing and maintaining contact to provide on-going technical and business support to assigned customers in the designated geographic region or coverage area<br></li><li>Working together with people from the business unit<br></li><li>Handling standardized project processes<br></li><li>Handling targeted clients, and working on the basis of predefined contracts and frameworks<br></li></ul><br><br><b>Fuel your passion</b><br><br>To be successful in this role you will:<br><ul><li>Have a minimum of 3 years of experience in Sales/Commercial/Billing<br></li><li>Have a Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 4 years of experience in Services).<br></li><li>Have excellent communication skills<br></li><li>Have excellent interpersonal and team working skills<br></li><li>Have strong problem solving skills<br></li></ul><br><br><b>Work in a way that works for you</b><br><br>We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone.<br><ul><li>This role is a shift based working pattern. Please talk to us about the specific working patterns available when you apply<br></li></ul><br><br><b>Working with us</b><br><br>Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.<br><br><b>Working for you</b><br><br>Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:<br><ul><li>Contemporary work-life balance policies and wellbeing activities<br></li><li>Comprehensive private medical care options<br></li><li>Safety net of life insurance and disability programs<br></li><li>Tailored financial programs<br></li><li>Additional elected or voluntary benefits<br></li></ul><br><br><b>About Us</b><br><br>With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we're committed to achieving net-zero carbon emissions by 2050 and we're always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient.<br><br><b>Join Us</b><br><br>Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!<br><br><b>About Us:</b><br> With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we're committed to achieving net-zero carbon emissions by 2050 and we're always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient. <br><br><b>Join Us:</b><br> Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let's come together and take energy forward.<br><br>Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.