National Account Manager - eCommerce

High profile role in highly visible, high priority & strategically important channel on the company roadmap for future growth Opportunity to build and expand local, regional and global networks with industry leaders 2021 Best Places to Work –
1 in Health Industry Benefits include: Fitness Reimbursement, Volunteer Days, Lifestyle Day and much more! ABOUT THE COMPANY Johnson & Johnson Consumer Health, our consumer products division, is home to dozens of health and wellness brands that have been loved and trusted by Australians for generations. We’re an environment geared for growth and innovation where you’ll be encouraged to share your talents and expertise as you influence the industry and our retail partnerships every day. Our broad range of household brands is present in consumers’ daily lives as they use and shop for baby care, adult skin care, oral care, wound care, over-the-counter medicines and women’s health care products. We’re an environment geared to innovation where you’ll be encouraged to share your talents and expertise as you influence the industry and our retail partnerships every day. THE OPPORTUNITY This is a pivotal role to drive the eCommerce agenda in J&J; building, leading & implementing plans for our customer base, growth strategies & go to market plans across J&J customers (pureplay & omnichannel) & brands. As the National Account Manager E-Commerce, you will be accountable for managing all J&J categories within pureplay e-commerce customers like Amazon as well as having a consultant role partnering with NAMs on key customers like Woolworths & CWH to drive best in class omni executions. You will lead day to day management of account relationships with key customer personnel, promotion management, account planning, category analysis, spend management and ownership of the category reviews for your customers as well as work with colleagues across the organization to bring category and shopper insights to the customer that result in joint business plans being developed that will achieve growth by developing the pureplay customer base; leading our expansion into new channels & customers. RESPONSIBILITIES Develop and maintain strong relationships with customers and internal stakeholders Evaluate ongoing sales performance and make recommendations and changes to improve sales and profitability Work with internal category and marketing teams to shape and influence strategic plans Develop and implement joint business plans with the customer Lead the category review process to deliver improved visibility and availability of your product range. Manage the TP budget for your portfolio to maximize sales while keeping within budget Plan and deliver an annual calendar including promotion activity and key events Negotiate mutually benefit strategies to drive the category and both businesses Manage administrative account issues that may arise Seek to develop new customers within the e-commerce space Partner with other NAMs to develop & implement best in class omnichannel plans. Manage internal stakeholders & share best practice learnings on e-commerce to drive overall omnichannel growth. Qualifications ITS ALL ABOUT YOU Degree in Business/Accounting/digital sales or a related discipline 3+yrs experience in online customer account management – experience & understanding of Amazon AU preferred. Strong Analytic Skills Solid understanding of category management & shopper principles Good financial literacy including the ability to work with P&Ls Strong presentation, negotiation and selling skills Excellent written and verbal communication skills COMPANY CULTURE You will be rewarded through a competitive remuneration package along with continuous training, support and award-winning leadership development programs. Being part of Johnson & Johnson can change everything, including YOU: If you are interested, please apply online using the link below. You will receive an automated email confirming receipt of your application. Every application is reviewed by the Talent Acquisition team and candidates will receive notification of the outcome of their application in a timely manner. Closing date: COB Thursday, 23rd June 2022. Johnson & Johnson is an equal opportunity employer who supports inclusive, flexible and accessible working arrangements for all. This includes persons with disabilities, culturally, religiously and linguistically diverse people, diverse age groups, diverse sexual orientation, and gender. We are committed to working in partnership with and support Aboriginal and Torres Strait Islander peoples and organisations by recognising and respecting the diversity of cultures, identity, heritage, languages, lores, and social and spiritual systems practiced. We draw pride and strength from you, your colleagues and the world we care for—all backgrounds, beliefs and the entire range of human experience—coming together to bring health to billions.
1 AFR Boss Best Places to Work – 2021 Health Industries The AFR Boss Best Places to Work awards recognise organisations that are pioneering new ways of working and pushing the boundaries when it comes to workplace policies and practices. Johnson & Johnson has been awarded first place under the Health Industry list in 2021. As a leading global healthcare provider, Johnson & Johnson has implemented a COVID-19 Vaccine Policy in Australia which requires all staff to be fully vaccinated for COVID-19 in order to commence work, unless they have a valid exemption. Agencies please note: This recruitment assignment is being managed directly by Johnson & Johnson’s Talent Acquisition team. We will reach out to our preferred agency partners in the rare instance we require additional talent options. Your respect for this process is appreciated. Primary Location Australia-New South Wales-- Organization Johnson & Johnson Pacific Pty. Ltd. (7470) Job Function Sales Requisition ID 2206049104W