Office Manager

ZS is a professional services firm that works side by side with companies to help develop and deliver products that drive customer value and company results. From R&D to portfolio strategy, customer insights, marketing and sales strategy, operations and technology, we leverage our deep industry expertise and leading-edge analytics to create solutions that work in the real world. Our most valuable asset is our people—a fact that’s reflected in our values-driven organization in which new perspectives are integral and new ideas are celebrated. ZSers are passionately committed to helping companies and their customers thrive in industries ranging from healthcare and life sciences, to high-tech, financial services, travel and transportation, and beyond. ZS' Corporate Support teams support the firm's core business operations by operating the internal enterprise. Our global teams comprise team-oriented, pragmatic and results-driven people who thrive in a challenging work environment. Our people come from diverse backgrounds but share a passion for quality customer service and dedication - whether our customer is a client or another ZS employee. We seek an experienced Office Manager in our Buenos Aires office to manage daily office operations and coordinate assistance for employees, as well as coach, manage and mentor administrative support staff. We are looking for someone who will lead by example and demonstrate exceptional people management skills. Outstanding communication, empathy and interpersonal skills are a must for this role. Office Managers also plan and coordinate office-wide special events (holiday party, summer picnics, sporting events, employee gifts, etc.). This position requires significant relevant work experience, strong organizational skills and ability to work with their team in all the following areas. Responsibilities: Lead the support services team by coaching them, ensuring adequate distribution of tasks and responsibilities among the team. Oversee the functioning and maintenance of office equipment and service calls and purchasing. Define and review support services processes in partnership with global ZS support services teams, to support the growth of the office and any required changes in the existing support services operating model. Develop others in the support services team to maximize resources and develop their full potential. Oversee internal and external client meeting coordination and project support (i.e. meeting room set-up, hotel accommodations, catering, etc.) Negotiate and manage vendor relationships Coordinate building maintenance and janitorial service requests Participate in administrative staff recruiting, leveraging experience from the existing team and identifying growth opportunities for internal members. Facilitate office orientation for new employees (office procedures, voice mail, etc.) Qualifications & Skills: BA/BS degree required 5-10 years successful prior work experience as administrative office manager or facilities manager Demonstrated leadership skills. Previous experience in managing and mentoring administrative teams. Exceptional organizational skills, detail orientation, time management and flexibility High degree of initiative and ability to troubleshoot, problem-solve and make decisions Strong work ethic, professional presence, and hands-on style Humble approach and empathy towards others in the team and in the broader office Strong proficiency with MS Office products, Outlook and Internet search techniques Ability to multitask in a fast-paced work environment, while maintaining a sense of humor ZS is a global consulting firm. Fluency in English and the local office language is required; additional fluency in Portuguese is desirable. Candidates must possess work authorization for their intended country of employment. An on-line application, including a full set of transcripts (official or unofficial), is required to be considered. ZS offers a competitive compensation package with salary and bonus incentives, complete medical/dental/life insurance programs and retirement savings benefits. We are an equal opportunity employer. NO AGENCY CALLS, PLEASE.