­ministrative Manager-Enrollment Services

Strength Through Diversity Ground breaking science. Advancing medicine. Healing made personal. The Administrative Manager is responsible for the efficient and effective organization and operation of all functions of the billing, collection, deposit, disbursement, refunds, and record maintenance of student accounts and management of these functions with the Student Financial Services Office. In addition, the Manager is responsible for conducting financial analyses, reconciliations, and forecasting in partnership with the ISMMS Finance and Dean’s offices. Roles and Responsibilities: Under the direction of Director of Student Financial Services supervise, organize, and perform the billing, collection, deposit, disbursement, refunds, fund transfers and record maintenance of tuition and fees and other School and student related funds; participate in the establishment of policies/procedures regarding the above activities. Assume responsibility for the operation, maintenance and program enhancement of the Student Information System as these activities pertain to Student Financial Services. Duties include, but are not limited to: processing/supervising data input, resolving input errors, building system tables, purging files, testing and implementing new system releases, determining needed adjustments to the system, and monitoring feeds to other automated computerized systems. Manages student compliance with the health insurance requirement. Monitors the medical insurance waiver as well as the medical, dental and vision insurance plan enrollment of individual students. Invoices students appropriately for selected enrollment option(s). Manage the collections process, including but not limited to creating and monitoring A/R aging’s, sending collection letters, calling delinquent accounts, preparing accounts to be turned over to a collection’s agency, working directly with collections agency, updating student accounts weekly, and verifying agency fee for performance. Administer the payment plan by processing payment plan receipts, modifying payment plan contract amounts, and answering questions about the payment plan process. Process withdrawal calculations for all students who receive financial aid. Manage receipt and posting of all student loan funds for the School. Oversees the preparation and distribution of all year-end government mandated statements on a timely basis including 1098Ts. Deal directly with students or others to resolve all problems and complaints concerning student accounts. Directs the application and removal of student billing holds as well as the transfer of delinquent accounts to collections. Participate in the maintenance of accurate financial records so as to facilitate information flow between the student accounts and the Finance, Enrollment Services and other offices throughout the school, ensure coordination of functions with related offices. Performs monthly reconciliations. Prepare as needed weekly, monthly, quarterly and annual reports and analyses as needed or requested. Prepare and/or supervise the preparation of the daily journal entry forms, receipt transmittal vouchers, and the monthly statements concerning checking account reconciliation and coordinate these functions with the Student Financial Services. Responsible for submitting fund transfers to the appropriate departments. Prepare and constantly update the Student Financial Services Procedures Manual. When required, assume partial responsibility with the Associate Directors, in the absence of the Requirements: Bachelor’s degree is required, preferably with specialization in Business Administration or Accounting. Three (3) to Five (5) years of experience working in the area of financial accounting and reporting, which includes but is not limited to; accounts receivable, collections, accounts payable, budgeting, financial statements, auditing and financial analysis in a higher education setting. Two years of supervisory experience. Self-starter with the ability to organize and coordinate large workloads in a timely and effective manner. Strong interpersonal skills and the ability to work with a diverse constituencies. Excellent communication skills, including clear and strong written and verbal skills, analytical skills and a Attention to detail and customer service skills are required. Strength Through Diversity The Mount Sinai Health System believes that diversity, equity and inclusion are drivers for excellence. We share a common devotion to delivering exceptional patient care. Yet we’re as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education, and advancement as we revolutionize medicine together and participate actively as a leader within the Mount Sinai Health System by: Serving as the primary resource management representative of the Mount Sinai leadership teams, committees, etc., and acting as the primary executive leader interface between Mount Sinai and key executives from the health systems’ vendors and partners. Engaging with relevant thought leaders and policy-makers at the federal and state levels, and representing the Health System as assigned. Using a lens of equity in establishing and promoting policies and procedures and providing opportunities for all to thrive. Confronting racist, sexist or other inappropriate behavior and challenges exclusionary organizational practices and serving as a role model to promote anti-racist behaviors. Inspiring and fostering an environment of anti-racist behaviors among and between departments and co-workers. We work hard to acquire and retain the best people, and to create a welcoming, nurturing work environment where you can develop professionally. We share the belief that all employees, regardless of job title or expertise, can make an impact on quality patient care. Explore more about this opportunity and how you can help us write a new chapter in our story! Who We Are Over 42,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve. Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai Morningside (formerly Mount Sinai St. Luke’s), and New York Eye and Ear Infirmary of Mount Sinai. The Mount Sinai Health System is an equal opportunity employer. We comply with applicable Federal civil rights laws and does not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, or gender expression. EOE Minorities/Women/Disabled/Veterans