Express Customer Service Associate

Spring into a new career!! Let’s Go! We are looking for an Express Customer Service and Sales Associate with a passion to drive customer satisfaction through providing outstanding service. If this is you and you’re ready for your next destination then you have cruised to the right spot! As a Customer Service & Sales Associate, you will be interacting with our rental car customers who come to the counter in order to process their rental. You will not only process customer rentals, but will actively consult with customers on the type of rental they need, including any insurance or ancillary benefits or coverage. This position includes a rewarding compensation and benefits package: Compensation package includes a sign on bonus of $1,500 This bonus is paid out in 3 installments. 30 Days = $500 60 Days = $500 90 Days = $500 (You must be employed at time of the payment installment). Benefits and Perks: Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts: 40% off any standard Hertz Rental   Discounted Travel and Food Tuition Discounts Tuition Reimbursement   Pet Insurance   Career Growth with hands-on learning   Responsibilities/Essential Functions: Process car rental transactions for Express customers, and prepare and create rental agreements through use of computer system. Greet customers, and disclose rates, terms and conditions of rental while using approved sales techniques to encourage customers to utilize incremental car rental products; obtain customer signatures when needed. Assists customers with directions, and review and resolve rental contract and vehicle issues; process vehicle exchanges. Instruct customers on how to update their profiles. Organize and maintain cleanliness of rental office/cashier booth area. Enter and maintain information in location logs, as required. Distribute keys. Qualifications: Strong oral and written communication skills. Must have the ability to build relationships with customers. This position requires strong multitasking. The ability to upsell and overcome customer objections. Display a high level of ownership, accountability, and initiative. All employment is contingent on the successful completion of a background screen. Apply today and shift your career into drive for tomorrow! At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. Qualified applicants with criminal histories will be considered for employment in a manner consistent with applicable federal, state and local law. Hertz is a drug free workplace. EOE, including disability/veteran