Sr. Manager, Mobility Operations

AutoNation Headquarters Position Summary: The Senior Manager, Mobility Operations is a critically important role that will help to shape and operationalize our Mobility operations. Given the early-stage nature of the Mobility business, you will need to be comfortable wearing multiple hats and have an in-depth understanding of business building, business processes, and systems. You are a builder that thrives in going from zero to one, that is detail oriented, data-driven and you have a strong bias for action. You will work cross-functionally across AutoNation to design, implement, launch and optimize our operating model for Mobility that works in a well-designed way with the rest of the AutoNation ecosystem. You will build our operations in a way that delivers on operational excellence and an industry-leading cost structure. Job Responsibilities: You will support the design, implementation, and management of all operational processes across the Mobility value chain – from vehicle acquisition through to vehicle disposal and everything in-between. This will include among others: Pulling vehicles from inventory Fleet selection and pricing Attaching the right Financial and Insurance products Titling and registration Legal and compliance Customer handover and logistics Customer support Vehicle maintenance and repairs Vehicle yield management / revenue maximization / re-marketing Vehicle reconditioning Vehicle disposal Insurance and other customer claims Managing the residual value of the vehicles Dealer training Implementation of fleet management tools / systems Supporting the ongoing configuration and optimization of our technology platform Build the organization (at right size/scale) and then scale according to our geographic expansion strategy Establish management structures, KPIs, and operational reporting Qualifications (Mandatory): 10+ years of relevant experience in a highly operational roles supported by a history of delivering clear results; bonus points for success in hyper-growth or startup environment Strong detail-oriented and analytical thinker – highly data driven Evidence of successful complex stakeholder management across a variety of functions Project and change management experience Balance attention to detail with swift execution - we need to do things quickly, and we need to do them well Experience managing and leading high-performing teams Qualifications (Preferred): Prior experience in automotive retailing, vehicle subscriptions, vehicle financing, leasing or car rentals. Company Overview AutoNation, a provider of personalized transportation services, is driven by innovation and transformation. As one of America's most admired companies, AutoNation delivers a peerless Customer experience recognized by data-driven consumer insight leaders, Reputation and J.D. Power. Through its bold leadership and brand affinity, the AutoNation Brand is synonymous with