Operations Lead

Every building starts at a different point on the sustainability journey – this creates unique sets of efficiency challenges and opportunities. From public entities to global enterprises, Siemens designs and implements building efficiency, security and sustainability improvement programs that are commensurate with the organization’s own constraints and goals. We currently have an exciting opportunity for a Operations Lead to join our Smart Infrastructure team based at our Auckland, NZ office. As the Operations Lead, your primary responsibility will be to provide branch operational and project delivery leadership for our Branch Service teams in the Building Automation and Security sector, as well as fostering strong customer relationships and developing key customer stakeholder management plans for our key strategic customers. Some responsibilities may include: • Successful execution of project goals, which include cost, schedule, quality, and technology for the life cycle of the project, across multiple projects. These goals would include using such metrics as revenue, profitability, on-time execution, resource utilization, risk identification, customer satisfaction, etc. The Project Manager will direct all phases of projects from inception through to completion, including the definition of the project scope, technical and commercial reviews. • Provide direct support for service and operational activities for ‘key strategic’ customers in the region including customer relationship management, resourcing, operational and escalation support. • Work alongside BMS & Security Service & Delivery teams as well as Sales and Commercial teams to enable and optimise a customer centric approach to business activities. • Initiate improvements and ideas ensuring the efficiency and effectiveness of the NZ Operational team. • Foster strong relationships with external stakeholders eg. builders, mechanical and electrical contractors, and end users to assist with influencing customer perception of Siemens, specifically around our delivery capabilities. • Continuously monitor metrics and leverage customer feedback to drive continuous improvement of solution & service delivery The successful candidate will have experience managing a team of technical project and service personnel within the Building Industry, in a corporate environment. Your strong leadership and communication skills and ability to build sound working relationships will ensure your success in this role as well as your demonstrated experience in the management and delivery of multiple projects. If you are a Project Manager looking to take the next step in your career by joining a global technology leader, then this could be the opportunity that you have been waiting for. In return, we offer a rewarding team environment, a commitment to your ongoing learning and development, and an attractive salary package. Siemens is a proud equal opportunity employer, creating a work environment of diversity and inclusion. Our diverse workforce cultivates Innovation and Excellence and in turn creates a workplace where our employees belong and prosper. Diversity and inclusion help us fully realise the potential of our people. As part of Siemens Ownership culture, Siemens also genuinely supports reasonable flexible working practices that empower our employees to best meet work and personal commitments. Organization: Smart Infrastructure Company: Siemens (N.Z.) Limited Experience Level: Experienced Professional Job Type: Full-time