Customer Service Representitive

Job Summary Amentum has an opportunity for a full-time, Customer Service Representative (CSR) position in their Alice Springs office. Reporting to the Program Administrator, the CSR is the initial point of contact either by phone or visitors to the Housing and Leasing Services (HLS) Office. The role encompasses administrative support functions carried out within the Vesta Program. Responsibilities/Duties Providing efficient, courteous, and professional customer service Providing effective, efficient, and confidential administrative support to all departments within HLS Distribution of keys to HLS staff, subcontractors and residents including a key audit. Assisting with the entering of Work Orders and timekeeping of non-cleared staff into SAP Scheduling and managing the arrangement of meetings, appointments and conferences using the electronic diary system Undertake administrative tasks such as taking meeting minutes, collating various reports and processing financial payments. Promoting a positive image when dealing with both internal and external customers Ensuring operational tasks are undertaken in a manner that is consistent with supporting the mission Demonstrating a positive approach towards Equal Employment Opportunity and Equity principles and policies Demonstrating Environmental Health and Safety (EH&S) awareness and be committed to the company’s EH&S policy Other duties as directed by the Vesta Management team Minimum Requirements Minimum Essential Excellent customer service and written and verbal communication skills Excellent interpersonal and presentation skills Previous experience in an administrative role where customer service forms an integral part of successful performance Previous knowledge and experience within Microsoft Office Suite Knowledge of office equipment Ability to work as part of a team as well as autonomously Valid Driver’s License At least 1 year experience working in a similar role. It is a condition of employment at JDFPG that employees obtain and retain the appropriate level of security clearance and medical clearance applicable to each role. The employee will require a NV-1/SECRET Department of Defense Security Clearance (Australian) or SSBI (U.S.) clearance.