¬count Manager

Boyd is seeking an enthusiastic Account Manager to join our Enterprise team. In this role, you will be a critical point person driving our efforts to double our business in the next three years. Key elements will be to work with Boyd’s existing customers to develop integrated product solutions, drive sales, and maintain strong customer relations. To ensure success in this role, you should have strong knowledge of product technology, a passion for sales, be highly collaborative and have the ability to seek out and develop new opportunities. Ultimately, a top-class Account Manager drives business by understanding customer needs and helping to develop the right solutions to meet and exceed expectations. We are seeking Account Manager candidates to focus on Boyd’s Thermal and Engineered Materials solutions in the Enterprise business unit at Boyd Corporation. The employee will work out of a home office, unless near a Boyd facility. For this open position, Boyd is actively seeking a candidate who currently resides in the greater Seattle Washington area to be able engage in frequent customer face to face meetings. Responsibilities: · Support Global Account Executive to achieve account strategic growth objectives for a major Cloud OEM in the Seattle Area. · Support growth of our Vietnam and Mexico sites, leveraging on customer localization needs. · Manage all aspects of programs, including quotations, NPI, production ramp, global sourcing of materials, sustaining production, environmental compliance and end of life. · Ensure smooth transitions of new programs from design builds, First Article Qualification, design change management, pre-production and mass production · Collaborate with our Asia Based Account Manager in charge of customer affiliated System Integrators to drive NPI’s · Interact with BOYD Asia thermal solutions Design and Development teams frequently, keep track of deliverables in a high-pace, multi-project environment. · Achieve intimate knowledge of customers and industries in which customers compete and complete market analysis and assessment of competitive landscape and industry trends. · Suggest and execute strategies for increased customer penetration by selling additional products and services to all customer divisions. · Directly engage at customer locations to win business through active business development. Requires establishing strong relationships with various management levels. Periodic international travel may be necessary. · Work closely with customer engineers and purchasing to ensure product and design requirements are identified. Work closely with Boyd Engineering and Operations to manage the design, development, and manufacturing of customer solutions. · Display and demonstrate products and solutions using prototypes, samples, and marketing support materials, providing value added guidance to customers. Utilizing knowledge of materials and manufacturing processes, illustrates, and emphasizes Boyd’s value-added propositions. · Manage the pricing process. In conjunction with the Account Executive, Business Development and the Process Engineering teams, performs technical review of engineering drawings and specifications, gathers, prepares or direct the preparation of required information to answer customer RFQs. · In conjunction with the Account Manager, monitors and manages progress of projects to successfully meet customers’ milestones and production schedules, from inception to implementation. · Engage with customers on all commercial topics including credit and shipping terms, EDI, legal requirements, payments, and so forth. Manages aspects of the relationship per terms and conditions of agreements, as well as negotiating new agreements in conjunction with Account Executive. Responds when necessary to special customer needs or complaints. · Utilizes Salesforce CRM package to capture all business opportunities, customer business intelligence, wins and losses. Uses this and other tools to frequently and transparently communicate opportunities and current state to colleagues and management. >