Þpot Repair Technician

Overview Rapiscan Systems, a wholly owned subsidiary of OSI Systems, Inc. designs, manufactures and markets security and inspection systems worldwide. Our products range from handheld metal detectors to Real Time Tomography used to inspect baggage, cargo, people, vehicles and other objects for people, weapons, explosives, drugs, money, and other contraband. Rapiscan Systems security and inspection devices can be found in a wide range of locations such as, airports, border crossings, railway stations, seaports and terminals, government and military installations and nuclear facilities. Working independently with very limited supervision, s/he performs depot functions by upgrading, troubleshooting, repairing, maintaining, servicing and refurbishing Rapiscan security products. S/he is responsible for complex products with more complex problem resolutions which will ensure factory fresh equipment performance and customer satisfaction. The Depot Repair Technician must be able to perform the duties and responsibilities with or without reasonable accommodation. We are currently seeking a detail-oriented Depot Repair Technician to be part of our fast paced and quality focused team. The candidate for this position will need to be based out of the Rapiscan repair depot in Andover, MA. ** This is a 6 month contract with the potential to be a direct hire with the company. ** Responsibilities Perform hands-on and liaison role between the engineering teams, production teams, quality teams and the service organization Provides support for customer and company equipment by upgrading, troubleshooting, repairing, maintaining, servicing and refurbishing non-intrusive inspection security systems using built-in diagnostics and external test equipment. Performs and documents all test and maintenance activities. Aids with continual product improvement by providing innovational concepts, solutions, and processes. Diagnosis, repairs or replaces defective units/components as appropriate. Sets up and utilizes specialized test and diagnostic equipment to isolate malfunctions. Conducts equipment/system acceptance testing following established procedures. Prepares and documents the details of the “fix” to the problem at the completion of each repair. Adds repair information via Resco, CRM and or Navision, as well as an internally designed database. Uphold the Company’s core values of Integrity, Innovation, Accountability, and Teamwork. Demonstrate behavior consistent with the Company’s Code of Ethics and Conduct. It is the responsibility of every Rapiscan Systems employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid recurrence of the problem. Duties may be modified or assigned at any time to meet the needs of the business. Qualifications College Graduate BS in electrical/mechanical engineering and/or technical school and/or military training in electronics engineering technology. Minimum of 3+ years of experience in a repair facility of field environment highly desired, with a strong desire to learn non-intrusive inspection security equipment. Must have knowledge of electronic and mechanical assemblies, as well as wiring diagrams and schematics. Knowledge of complex mechanical systems, familiarity with test equipment (DVM and oscilloscope) and experience with High Voltage and non-intrusive inspection security equipment preferred. Customer interface and communication skills, both verbal and written, are a must. Proficiency in Microsoft Office. Willingness to work overtime as requested and non-standard hours, including weekends and holidays. Must be team player with ability to work under pressure in a fast-paced environment with minimal oversight. Must be available to travel on short notice, non-standard hours, travel on weekends, and assist other field sites as required. Must be capable of lifting 50 pounds. Must pass Electronic Questionnaires for Investigations Processing (e-QIP) system. Must be able to obtain a Sensitive Security Information (SSI) clearance. Company COVID-19 Vaccine Policy To comply with applicable government requirements, all U.S. employees must be fully vaccinated against COVID-19 unless they are entitled to and approved for a legal accommodation, in accordance with the Company’s COVID-19 Vaccination Policy. Equal Opportunity Employer - Disability and Veteran EEO is the Law Poster Link: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf OSI Systems, Inc. has three operating divisions: (a) Security, providing security and inspection systems, turnkey security screening solutions and related services; (b) Healthcare, providing patient monitoring, diagnostic cardiology and anesthesia systems; and (c) Optoelectronics and Manufacturing, providing specialized electronic components and electronic manufacturing services for original equipment manufacturers with applications in the defense, aerospace, medical and industrial markets, among others.