Senior Technical Program Manager

Overview At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, Partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions. The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us! Your Role: We are looking for a seasoned and proven Senior Technical Program Manager to own multiple highly visible and impactful Product Operations initiatives & programs. In this role, you will be expected to drive & own multiple impactful Programs, collaborate & align with various functions and leaders, participate in alignment of our processes & measurement systems as well as alignment on unified tooling for Product organization. You will also participate is some of the technical aspects of Program Management including Open Source Compliance program management, budget planning & management and most excitingly take part in the build out of Operations & Program Management function in our new location. Responsibilities Your Impact: Successful program management & operations responsibilities include managing and aligning stakeholders, working with the leadership team and stakeholders to establish consensus on priorities, controlling scope, working with setting the project schedule, identifying, reporting, and mitigating risks, creating appropriate governance, and providing thorough and timely status reporting. As a senior staff program manager, you will be expected to help administer project execution standards and measurements, identify and implement best practices, in cooperation with other team members. Work closely with Engineering, Product Management, Product Marketing, Architecture, Portfolio Alliances teams to successfully translate product specifications into program deliverables Technical Program Management of planning and execution of assigned programs, including managing and resolving cross-organization and cross-product dependencies. Solid experience with site operations and setting up new functions, processes & programs onsite Align program wise on agile software delivery methodologies, processes & tools requirements and drive execution. Solid expertise to drive security compliance, open source software process, release management, and legal reviews Providing clear, concise, transparent, project communication and updates to a diverse set of stakeholders. Driving automation of metrics collection, building reports and dashboards that detail program health including project execution, quality, and execution to plan. Conduct analysis and documentation of systems from a functional and high-level technical perspective Provide excellent stakeholder management skills Manage multiple work-streams/projects simultaneously Being an influencer for positive impact in the product organization, leading with and without authority and handling nebulous and evolving change efforts. Must be biased towards action, getting things done and possess a growth mindset. Willingness to travel as required (1-2 weeks per quarter) Qualifications Your Experience: Strong business and technical vision Ability to decompose complex and multi-faceted program into executable and measurable work streams Excellent verbal and written communication skills, including packaging communications in succinct PowerPoint presentations Solid expertise with Agile methodologies and leading agile transformation in multi scale companies Solid and Expert in Jira and other Program Management tools Solid experience with Open Source Compliance, Common Criteria and Export Compliance & Self-Classification Exceptional stakeholder management skills Able to handle high volume workload in a fast-paced environment Effective organization and time management skills Track record of delivering in both Agile and Waterfall environments and situationally adapting methodology as appropriate Flexibility & Creativity: must be able to deal with ambiguity, solve problems, and push through project obstacles Nice to Have Relevant experience with financial and billing systems: Coupa. NetSuite, Salesforce, Anaplan. PMP® Project Management Professional (PMP), CAPM® Certified Associate in Project Management