Senior User Experience

Overview At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, Partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions. The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us! Your Role: Plays a key role in shaping and improving the design and user experience of our current and future products. Works collaboratively with cross-functional teams including product managers, engineering, and other company stakeholders, leading UX throughout the planning and development lifecycle Responsibilities Work with product team to set clear goals, objectives and design deliverables while ensuring development goals are met. User-centered design approach, simplifying complexity by breaking down problems and aligning the org. on customer-centered solutions. Work with product managers, developers, and other stakeholders to discover and understand user needs and requirements to turn high level product requirements into workflows, and detailed design specifications. Interpret analytics data from product usage, usability testing, and other sources. Champion the user while defining user experience opportunities and identifying use cases. Create detailed user experience workflows, wireframes, and user interface design specifications. Create clickable prototypes for communications and usability testing. Conduct informal feature walkthroughs, usability studies, and other user research activities with the best users on the planet (primarily using remote meeting technology). Rapidly iterate and launch follow-up usability tests or studies – thoughtfully incorporating user, developer, and product manager feedback into design revisions. Share and communicate designs with cross-functional, worldwide teams for review and feedback. Contribute to user interface design and development best practices & standards, and enable others in the implementation of the SWUI Design System. Qualifications At least 7+ years' experience designing complex enterprise-class workflows and products. Experience improving UX based on test results and data. Portfolio demonstrating excellence in digital product design, including wireframes, sitemaps, and user flows Proficiency with wireframing and prototyping tools, including Sketch, Figma, Marvel & Abstract. Collaborative, team player with excellent communication, presentation, interpersonal, and analytical skills Creative design-driven with a passion for user focused design Experience working in an Agile development environment Extensive prototyping experience Experience with HTML/CSS is a plus