Process associate

1 JD
NIGHT SHIFT ONLY 2 Domain Customer Service 3 Category Non - Voice 4 Level 1A –Associate level 5 Educational Qualification Graduate / HSC 6 Experience · Worked in service Industry · Experience of 6 months and above desirable. · Experience in call center will be an advantage. 8 Communication Skill required § Voice Clarity § Accent Neutrality § Fluency in English § Grammar 9 Ability Skill Required (Tech test, Keyboard navigation, Aptitude test, Other domain specific tests) § Knowledge of basic computer operations § Willingness to rotate shifts, as needed § Courteous with strong customer service orientation. § Dependable with attention to detail. § Good listening and speaking skills. § Willingness to learn. § Good sales skills. 10 Client mandated test (Contractual) § Reference Check (PI) § Culture Fitment Check (PI) § Stability Check (PI)