ºnquet Intern

Job Number 22121624 Job Category Management Development Programs/Interns Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, you'll be better prepared to pursue opportunities post graduation. Here's to exploring, kickstarting your dream career, and joining us on your journey! Greet and serve guests in accordance with the JW Marriott’s food and beverage standards. Display aggressive hospitality with both guests and co-workers. Take pride in all facets of service to include quality, appearance, and cleanliness of self and restaurant. Smile is to be a part of the uniform. SPECIFIC DUTIES Balanced Scorecard Results: Supports strategies and conducts activities to drive financial results, guest satisfaction, associate satisfaction and market share. Main Responsibilities Follow all JW Marriott policies and procedures Comply with “clean as you go” policy Report to work on time and in a neat, clean and pressed uniform including name badge, Daily Basics card, pen, pad, bottle opener, lighter, etc. Follow self-cashiering procedures Report problems immediately to a supervisor Essential Functions Set up the restaurant efficiently and accurately, including the tables, bar and anti-pasta/fish counter Actively participate in daily stand up briefings and taste panels Ensure knowledge of the Basic of the Day and the Food and Beverage Brand Standards, and ensure these are followed Handle an assigned station, and leave the floor only after permission from a supervisor Take and serve guest orders promptly and according to Brand Standards, sequence of service, and sales dialogue Be aware of any 86 items Serve all beverages in accordance with Brand Standards and Use Records Answer any guest questions about the menu items, daily specials and beverages, including knowledge of the ingredients, preparation methods and garnishes. Make appropriate suggestions to suit guest needs and proactively up-sell items. Check food before serving it to the guest to ascertain that appearance, temperature and portions are correct. Operate the MICROS and Respak system accurately: Ensure accurate and informative punching of orders Have any voids or adjustments initialed by a supervisor Enter and update the Respak system accurately, without adding unnecessary profiles Ensure the prompt bussing of tables once the guest has departed. Ensure all re-setups of tables are clean, stain free and accurate, with special attention to detail. Side stations must be clean and organized at all times. Do all necessary set-up and side work assigned. Each associate is expected to carry out, within their capabilities, all reasonable requests by management. This may involve working in or moving to another Food & Beverage outlet. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels. Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.