Analytics and Capabilities Lead - Johnson & Johnson Medical Devices

Johnson & Johnson Inc. is currently hiring for an Analytics and Capabilities Lead in Markham, Ontario. The Johnson & Johnson Medical Devices Companies have been working to make surgery better for more than a century. With substantial breadth and depth in surgical technologies, orthopedic and interventional solutions, we aspire to improve and enhance medical care for people worldwide. Together, we are working to shape the future of health through differentiated products and services. The Analytics and Capabilities Lead will champion Business Insights through the development of dashboard and reporting capabilities. You will be the subject matter authority on data visualization tools built in Tableau as well as lead future analytics and CRM solutions to improve decision making and increase efficiencies within the organization. You will act as the voice of the customer when planning future enhancements to systems. You will lead these improvements and partner frequently with the Business Technology teams to improve existing platforms. This role reports into the Commercial Operations Department at JJMT. Major Responsibilities: Partner with field Sales Managers and Commercial Leaders on analytics projects and initiatives. Conduct analysis and effectively communicate to Commercial Business Partners. Capacity to review data sets and discern trends, anomalies, and opportunities for improvement in deployment, and alignment. Ability to gather customer feedback and optimally communicate these insights as users’ stories to improve and further develop capabilities. Acts as Product Line Owner of system improvement projects – attend scrum and agile sessions, participate in intake workshops that drive business cases for management approval. Working with stakeholders to understand how data needs to be structured. Partner with US based Centers of Excellence (i.e. CRM Development team, US Commercial Operations team) as Canadian input into design and applicability for medical technology markets. Leads the communication strategy for CRM and Analytics and Reporting Tool (ARC) to increase motivation & productivity; providing leadership & consultation through field sales presence to assure effective & clear communication. Leads training sessions for individuals or entire department to refresh skill and build proficiencies in account collaboration, and CRM functionality. Contribute to wider Commercial Operation department in team projects, quarterly team meetings, issue resolution, and commercial execution of critical JJMT results. Qualifications Degree or equivalent experience in Business, Marketing, Finance, IT, Mathematics, Statistics or a related field required. Master’s degree / MBA is a plus. 3-5 years’ experience in a Business Analytics role preferred. Supporting a complex Sales and Marketing organization asset. Advanced Tableau knowledge and experience in database modelling required Advanced EXCEL required. Practical programming experience with Tableau Data Visualization software (Enterprise, Web Authoring, etc.) required. Knowledge and practical experience in Agile design methodology and Scrum team organization. Proven ability to analyze complex data and translate into impactful items at the strategic and tactical levels. Ability to effectively translate organizational implications of Go to Market deployment to allow for informed decisions that support business objectives. Exhibit creative thinking, leadership and strong problem-solving skills. Ability to influence others without direct authority. Exhibit strong presentation skills. Ability to adapt to rapidly changing environments and act as change agent to facilitate organizational change. At Johnson & Johnson, we’re on a mission to change the trajectory of health for humanity. That starts by creating the world’s healthiest workforce. Through cutting-edge programs and policies, we empower the physical, mental, emotional and financial health of our employees and the ones they love. As such, candidates offered employment must show proof of full COVID-19 vaccination or secure an approved accommodation prior to the commencement of employment to support the well-being of our employees, their families and the communities in which we live and work. For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com. Diversity and inclusion are central elements of the shared culture across the Johnson & Johnson Family of Companies. Attracting, developing and retaining a workforce that reflects the diversity of our customers and communities is essential to our success. We are committed to providing a respectful, inclusive and accessible work environment where all employees have the opportunity to achieve their potential. Primary Location Canada-Ontario-Markham-200 Whitehall Drive Organization Johnson & Johnson Inc. (7695) Job Function Sales Requisition ID 2206059149W