Conference Floor Server/Receptionist - Toronto North Office

Overview At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. The Opportunity An enthusiastic and dedicated individual is required for a Conference Floor Server/Receptionist position. The successful candidate will work in a busy and professional environment, while championing food service and excellent customer service. What you will do Server Responsibilities Receive and double-check orders from caterers and vendors, ensuring delivered items have arrived timely and are correct from the order form submitted Set up food and beverage services for all scheduled meetings and/or events Use reports and event overviews to stay on-top of daily meeting and event requirements Check email and Teams regularly to communicate any updates, deficiencies, or concerns Maintain and clean meeting rooms to a high standard Use dishwashers to clean dishes, glassware, and cutlery Restock meetings rooms and serveries with supplies daily Maintain, clean, and organize the serveries daily (i.e., follow cleaning checklist) and ensure items are placed in designated areas Back-up ordering servery supplies and practice floor serveries when needed Organize inventory as per needed and check on shortage/expiry dates Package leftover food for donation programs Briefing temporary staff for evening events after the turnover of Banquet Event Orders by the Conference Floor Coordinator Assist the AV Lead with room set ups and AV inquiries when needed Receptionist responsibilities Meet and greet clients and visitors in a welcoming and friendly manner Back-up support to the receptionist and alternate (i.e., daily breaks, vacation, personal and/or sick days) Back up to Hoteling Concierge as needed Ability to multi-task a busy reception desk Responsible to open and/or close the reception desk Answer all in-coming calls on AttendantPro Responsible for all boardroom bookings Monitor multiple email inboxes (i.e., meeting rooms and general reception boxes) Monitoring the meeting room booking system Handle all inquiries relating to the conference floor, the meeting room booking system, and meeting room reservations Manage any building service requests or concerns What you bring to the role Previous experience in a busy F&B environment is a necessity Pro-active and friendly mannerisms, for a customer centric role Ability to work in a fast-paced environment Experience with safe food handling Experience setting up buffets, formal dining, and cocktail receptions. Ability to stand for an extended period; and move, lift, carry, push, pull, and place objects weighing 40 pounds without assistance. Professional attitude and approach are a prerequisite. Excellent interpersonal and communications skills and co-operative in a team environment. Well-organized, capable, and interested in taking initiative. Smart Serve Certified. Discretion and the ability to handle confidential material appropriately Maintains a good rapport and is skillful and tactful in dealing with appropriate personnel, both internally and externally of the firm. Timely in responding to inquiries and requests, discussing those with superiors where appropriate. The ability to anticipate problems and make contingency plans Demonstrates initiative to resolve client issues where appropriate Experience using the Microsoft suite of applications (Word, Excel, and PowerPoint) Excellent abilities with multiple phone lines and answer with appropriate etiquette Good communication skills, both verbal and written Must be able to work as a member of a team Strong service orientation, with the ability to manage multiple priorities for internal clients Must be able to work with all levels of professional staff High School Diploma Keys to your success KPMG individuals Deliver Impact | Seek Growth | Inspire Trust and understand that a diverse workforce enables us to deepen relationships and strengthen our business. Providing you with the support you need to be at your best For more information about KPMG in Canada’s Benefits and well-being, click here. Our Values, The KPMG Way Integrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here. For general recruitment-related inquiries, please contact the HR Delivery Centre at [email protected]. If you have a question about accessible employment at KPMG, or to begin a confidential conversation about your individual accessibility or accommodation needs through the recruitment process, we encourage you to contact us at [email protected] or phone: 416-777-8002 or toll free 1-888-466-4778.